EventHound Terms of Service

1. Acceptance of These Terms

These Terms govern access to and use of EventHound’s website, features, content, and related services. By accessing or using EventHound, you agree to these Terms, the Privacy Policy, and the Community Guidelines. If you use EventHound for a Business or organization, you represent that you have authority to bind it.

2. Eligibility and Territory

EventHound is intended only for individuals who are at least 18 years old and located in the United States. We may request information reasonably necessary to confirm eligibility, identity, or authority to represent a Business.

3. Accounts and Security

Provide accurate, current information and keep it updated. You are responsible for your credentials and Account activity. Notify contact@eventhound.com promptly if you suspect unauthorized access. Your sign-in method is selected at Account creation; Google and Apple credentials are managed by those providers.

4. Visitors, Members, and Businesses

Visitors may browse public Business Profiles and full Promotion details without an Account. Interactive features require an Account. Members may publish eligible Promotions, comment where enabled, answer eligible Business questions, earn Member Points, and use available Member features. Authorized Business Representatives may manage Business Profiles, publish Promotions with an active subscription, publish Community Updates, and use eligible analytics and Business tools.

5. Business Accounts and Authority

A person creating or managing a Business Account must have authority to act for the Business. Businesses are responsible for accurate information, hours, locations, pricing, restrictions, availability, and legal disclosures. Changing a Business model to Multi-location is permanent.

6. Subscriptions, Billing, and Auto-Renewal

Creating a Business Account and Business Profile is free. An active paid subscription is required to publish Promotions and access subscriber features. Subscriptions automatically renew at the disclosed interval until canceled. Prices, features, taxes, and billing frequency are disclosed before purchase. You authorize recurring charges to your selected payment method. There are no long-term contracts, and you may cancel at any time as described in Section 7. EventHound may change subscription prices or plan features from time to time. Any price change will apply no earlier than your next renewal after any notice required by applicable law. If you do not agree to updated pricing, you may cancel before the next renewal.

7. Cancellation, Failed Payments, and Refunds

Cancel through the Business Account. Cancellation takes effect at the end of the current paid billing period. After cancellation, the Business Account remains active and the public Business Profile remains visible; Promotions are no longer publicly visible after paid access ends. Historical Promotion analytics remain available, while other subscriber-only analytics and features depend on the current plan. Failed payments may cause subscriber features to be restricted and Promotions to become Disabled until resolved.

Except where required by applicable law or expressly provided in these Terms, subscription fees are generally non-refundable. EventHound may, in its sole discretion, issue full or partial refunds in limited circumstances, including duplicate purchases or Accounts created in error, billing mistakes, or other exceptional circumstances that EventHound determines warrant a refund after review. Refunds are not provided solely because a subscriber changes their mind or does not use the subscription.

When you upgrade, the new subscription begins immediately and starts a new billing period. For an approved downgrade during a paid billing period, EventHound will initiate a prorated refund for the unused portion of the current plan, and the lower-priced plan will be charged at the next billing cycle. Approved refunds are generally initiated promptly, but it may take several business days for a financial institution or payment provider to post the refund. Subscription changes will otherwise be billed or credited according to the billing terms disclosed during the change process.

8. Promotions, Community Updates, and Public Content

Promotions advertise events, specials, sales, offers, classes, entertainment, or similar opportunities. Community Updates allow Businesses to communicate news, announcements, or questions outside of Promotions. You are responsible for dates, times, prices, availability, eligibility, restrictions, age requirements, and redemption details. EventHound may feature or promote public Member and Business content on EventHound and EventHound-owned social media or marketing channels.

EventHound provides tools for discovering and sharing Promotions and Business information. Unless EventHound expressly states otherwise, EventHound is not the seller, merchant, event organizer, venue, employer, agent, or representative of any Business or Member and is not a party to transactions or interactions between users and Businesses. Businesses are solely responsible for their products, services, Promotions, fulfillment, redemption, cancellations, refunds, licenses, permits, taxes, safety, and compliance with applicable law. Users are responsible for evaluating Businesses, Promotions, and activities before participating or making a purchase.

9. Your Content and License to EventHound

You retain ownership of content you submit. You grant EventHound a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, format, adapt, publish, display, distribute, promote, and otherwise use the content to operate, improve, secure, market, and promote EventHound. The license continues for content that remains after Account deletion, backups, legal compliance, and dispute resolution. You represent that you have all rights and permissions required to submit the content.

10. AI-Assisted Features

EventHound may provide AI-assisted tools, including AI Flyer Upload. AI output may be incomplete, inaccurate, or inappropriate. Depending on the feature, content may publish before review. You remain responsible for promptly reviewing, correcting, and monitoring all content published through your Account.

11. Member Points, Levels, Verification, and Badges

Member Points and Levels recognize eligible participation. Point values, limits, privileges, and thresholds may change. EventHound may withhold, reverse, or remove points and adjust Levels to correct errors, prevent abuse, or enforce policies. Verified identifies a Promotion managed by a verified Business. Trusted identifies a Promotion created by a Gold Member. Member verification activity does not itself create either badge.

12. Spotlights, Rankings, Recommendations, and Analytics

Eligible Businesses and Promotions may appear in Spotlights or other discovery surfaces. Eligibility or subscription does not guarantee placement, impressions, engagement, attendance, revenue, or other results. Selection and ranking may consider relevance, timing, category, location, visitor searches, preferences, activity, quality, verification, freshness, and other signals. Analytics are informational estimates and may be delayed, adjusted, or incomplete.

13. Acceptable Use and Community Guidelines

You must follow the Community Guidelines, incorporated into these Terms. Prohibited conduct includes unlawful, fraudulent, deceptive, abusive, exploitative, infringing, unsafe, or disruptive behavior; spam; fake engagement; points manipulation; false reports; impersonation; unauthorized scraping; malware; security circumvention; ban evasion; and misuse of verification, claims, subscriptions, or moderation systems.

14. Protection of Minors

EventHound has zero tolerance for child sexual abuse material, grooming, trafficking, exploitation, endangerment, or content that violates a child’s privacy or safety. EventHound may remove content, restrict or terminate Accounts, preserve relevant information, and report suspected violations as permitted or required by law.

15. Intellectual Property and DMCA

EventHound and its licensors own EventHound’s software, branding, designs, trademarks, and proprietary materials. Copyright complaints and counter-notices should be sent to copyright@eventhound.com and must include the information required by the Digital Millennium Copyright Act. EventHound may remove allegedly infringing material and terminate repeat infringers.

16. Moderation and Enforcement

EventHound may investigate, review, label, restrict, reduce visibility of, disable, remove, or preserve content; restrict features; revoke verification or privileges; adjust points; suspend or terminate Accounts; and take other reasonable action. EventHound may act without prior notice for serious safety, security, fraud, payment, legal, or child-protection concerns.

Upon suspension or termination, your right to use the affected Account or features may immediately cease. Termination does not relieve you of obligations incurred before termination. Provisions that by their nature should survive termination will remain effective, including provisions concerning content licenses, intellectual property, payment obligations, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law.

17. Disclaimers and Limitation of Liability

EVENTHOUND IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVENTHOUND DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES. EVENTHOUND DOES NOT GUARANTEE THE ACCURACY, AVAILABILITY, SAFETY, LEGALITY, QUALITY, OR RESULTS OF BUSINESSES, PROMOTIONS, COMMUNITY CONTENT, THIRD-PARTY CONTENT, AI OUTPUT, ANALYTICS, SPOTLIGHTS, RANKINGS, OR RECOMMENDATIONS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVENTHOUND WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES. TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT PAID TO EVENTHOUND DURING THE 12 MONTHS BEFORE THE CLAIM, EXCEPT WHERE LAW REQUIRES OTHERWISE.

18. Indemnification

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless EventHound and its affiliates, officers, employees, contractors, and agents from claims, liabilities, damages, losses, judgments, penalties, and expenses arising from your content, Account, Business, Promotions, interactions, violation of law, infringement of third-party rights, or breach of these Terms. This includes Member-created Promotions, comments, reports, verification activity, images, and claims about Businesses.

19. Arbitration and Class-Action Waiver

Informal Resolution. Before filing a claim, the party raising the dispute must send written notice describing the claim and requested relief. Notices to EventHound must be sent to contact@eventhound.com. The parties will attempt in good faith to resolve the dispute for 30 days after notice is received.

Agreement to Arbitrate. Except for qualifying small-claims matters, requests for public injunctive relief where applicable, and intellectual-property claims seeking injunctive relief, any dispute, claim, or controversy arising out of or relating to EventHound, these Terms, an Account, content, a subscription, or the relationship between you and EventHound will be resolved by binding individual arbitration rather than in court.

Governing Rules. The arbitration will be administered by the American Arbitration Association (“AAA”) under its applicable Consumer Arbitration Rules, as modified by these Terms, and will be governed by the Federal Arbitration Act. The AAA rules are available from AAA. If AAA is unavailable or declines to administer the arbitration, the parties will select another nationally recognized arbitration provider or ask a court of competent jurisdiction to appoint one.

Arbitration Procedures and Fees. The arbitration may be conducted through written submissions, remotely, or at a reasonably convenient location consistent with the AAA rules and applicable law. Filing, administration, and arbitrator fees will be allocated under the AAA rules and applicable law. EventHound will pay fees that it is required to pay under those rules or applicable law. Each party will bear its own attorneys’ fees unless a statute, these Terms, or the arbitrator provides otherwise.

Authority of the Arbitrator. The arbitrator may award any individual relief available in court that is necessary to resolve the individual claim, but may not award relief for or against anyone who is not a party to the arbitration. Except for disputes concerning the enforceability of the class-action waiver or the availability of public injunctive relief, the arbitrator has exclusive authority to resolve disputes concerning the interpretation, applicability, enforceability, or formation of this arbitration agreement.

Individual Proceedings and Class-Action Waiver. Claims may be brought only on an individual basis. Neither you nor EventHound may participate in a class, collective, consolidated, coordinated, mass, or representative action or arbitration, and the arbitrator may not combine the claims of more than one person or preside over any such proceeding, except where applicable law does not permit this restriction.

Jury-Trial Waiver. For any dispute that is not subject to arbitration, you and EventHound knowingly and voluntarily waive any right to a trial by jury to the maximum extent permitted by law.

Opt-Out Right. You may opt out of this arbitration agreement and class-action waiver by emailing contact@eventhound.com within 30 days after creating your Account. Use the subject “Arbitration Opt-Out” and include your full name and Account email. Opting out will not affect any other part of these Terms or your ability to use EventHound.

Survival and Severability. This Section survives Account closure and termination of these Terms. If any portion of this Section is found unenforceable, it will be severed or modified only to the minimum extent necessary, and the remainder will remain effective. If the class-action waiver is found unenforceable as to a particular claim or request for relief, that claim or request will proceed in a court of competent jurisdiction, and any enforceable portions of the dispute will remain subject to arbitration.

20. Governing Law and Venue

These Terms are governed by California and applicable federal law. Any dispute not subject to arbitration must be brought in state or federal court located in Los Angeles County, California, unless applicable law requires otherwise.

21. Changes and General Terms

EventHound may update these Terms. Material changes will be communicated as required by law. If any provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions remain effective. These Terms and incorporated policies are the entire agreement regarding EventHound.

22. Contact

EventHound Technologies, LLC. General and legal inquiries: contact@eventhound.com. Copyright and DMCA: copyright@eventhound.com.