Arbitration Notice: Except for a few types of disputes, you agree that disputes between you and EventHound will be resolved by binding, individual arbitration, not in court. You also waive your right to participate in a class action. You can opt out within 30 days of account creation (see Section 14).
1) Using EventHound
Eligibility. You must be 13 or older. If we learn an account belongs to someone under 13, we will delete the account and related personal information.
Your account. Keep your credentials confidential and your info accurate. You’re responsible for activity on your account. Notify us of unauthorized use.
Service changes. We may change, suspend, or discontinue features at any time. We’ll try to give notice of major changes when reasonable.
Territory. The Service is intended for use in the United States.
2) Your content
License to us. You retain rights in content you post (posts, images, comments, business info). You grant EventHound a non-exclusive, worldwide, royalty-free license to host, store, reproduce, modify (e.g., for display/formatting), publicly perform/display, and distribute your content solely to operate, improve, promote, and provide the Service.
Your promises. You have the rights to post your content; it complies with these Terms and the Community Guidelines; and it doesn’t violate others’ rights or laws.
Feedback. If you send suggestions, you grant us a perpetual, royalty-free license to use them without restriction.
3) Prohibited uses
You may not use the Service to do anything illegal or that harms others or EventHound. See the Community Guidelines / Acceptable Use Policy below, which is incorporated into these Terms.
4) Business accounts & promotions
Claimed businesses and promoters must provide accurate info about venues, events, dates, prices, and restrictions (e.g., 21+ where alcohol is involved). You are responsible for complying with applicable laws, permits, and disclosures. EventHound may label or remove misleading or non-compliant promotions.
5) Payments
Payments are processed by Stripe. By paying, you agree to Stripe’s terms and privacy policy. Fees for placements/credits are charged as shown at checkout. Paid placements do not guarantee attendance or outcomes. See the Refund & Cancellation Policy below.
6) Location features
If you enable precise location, we’ll use it to power nearby search and relevance. You can disable location in your device/browser. See our Privacy Policy for details.
7) Third-party content & links
EventHound may show information from third parties (e.g., Google Places, Yelp) and links to other sites. We’re not responsible for third-party content or practices.
8) Moderation; DMCA
We may review, remove, or restrict content or accounts that violate these Terms or the Guidelines. We follow the DMCA safe-harbor process for copyright complaints; see the DMCA Policy below. Repeat infringers may be terminated.
9) Termination
You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms, the Guidelines, or the law, or if needed to protect the Service or others. Upon termination, the license you granted us to host your content continues only as needed to operate the Service (e.g., backups) and to the extent permitted by law.
10) Disclaimers
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We don’t guarantee the accuracy of event/business listings or outcomes from promotions.
11) Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVENTHOUND AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR (A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR (B) ANY LOSS OF PROFITS, REVENUE, OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF $100 OR THE AMOUNTS YOU PAID TO EVENTHOUND IN THE 12 MONTHS BEFORE THE CLAIM.
12) Indemnification
You agree to indemnify and hold harmless EventHound from any claims, losses, and expenses (including reasonable attorneys’ fees) arising from your content, your use of the Service, or your violation of these Terms or the law.
13) Governing law; venue
These Terms are governed by the laws of the State of California, excluding its conflict-of-laws rules, and by applicable U.S. federal law. Except for claims that must be arbitrated, the exclusive venue for disputes is the state or federal courts in Los Angeles County, California; you consent to personal jurisdiction there.
14) Arbitration & class-action waiver
Covered disputes. Any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration under the Federal Arbitration Act, except (a) small-claims disputes that qualify, (b) claims for public injunctive relief, and (c) claims concerning intellectual-property rights (injunctions allowed in court).
Rules & forum. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. A single arbitrator will conduct proceedings in Los Angeles County, California (or by video/phone if you prefer).
No class actions. You and EventHound may only bring claims against each other individually, not as a class member or representative. The arbitrator may not consolidate claims without both parties’ consent.
Opt-out. You can opt out of arbitration within 30 days of creating your account by emailing Contact@EventHound.com with the subject “Arbitration Opt-Out” and your account email.
Fees. AAA rules govern fees; we will pay filing/admin fees for claims under $10,000 unless the arbitrator finds your claims frivolous.
Severability. If the class-action waiver is found unenforceable as to any claim, that claim must proceed in court, not arbitration.
15) Changes to these Terms
We may update these Terms. If we make material changes, we’ll notify you in-app and/or by email. The updated Terms become effective on posting unless we state otherwise.
EventHound — Community Guidelines / Acceptable Use Policy (AUP)
Our goal: help people discover and share events, food, drinks, and activities safely and honestly. These rules apply to all users and businesses.
Do’s
Share accurate info about events, venues, dates, prices, and age restrictions.
Use clear photos you have rights to share.
Mark alcohol-related promotions 21+ and follow applicable laws.
Respect others—disagree without harassment.
Don’ts (content or behavior)
Illegal, dangerous, or deceptive content; promotion of crime.
Hate, harassment, or threats toward protected classes or individuals.
Sexual content involving minors, exploitation, or explicit nudity.
Self-harm encouragement or instructions.
Fraud and scams, including fake deals, multi-level marketing recruitment, or ticket resale that violates law.
Privacy violations (doxxing, posting others’ personal data or precise home location).
Spam (repetitive, irrelevant, automated posting) or attempts to manipulate rankings/likes.
Enforcement
We may: remove content; reduce distribution; add labels; restrict features (e.g., posting, location); suspend or terminate accounts; contact law enforcement when necessary. Repeat infringers (including copyright) may lose access.
Reporting & appeals
Use in-app reporting tools (where available) or email Contact@EventHound.com with a link/screenshot. If you believe we made a mistake, reply to our notice or email us to appeal. We’ll review promptly.
EventHound — DMCA Copyright Policy
We respect intellectual property rights and respond to notices of alleged infringement in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512).
1) Submit a DMCA notice
If you believe content on EventHound infringes your copyright, send a written notice that includes all of the following (17 U.S.C. § 512(c)(3)):
Your physical or electronic signature.
Identification of the copyrighted work claimed to have been infringed (or a representative list).
Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material (URL or in-app link).
Your contact information (name, address, phone, email).
A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner’s behalf.
Send your notice to our DMCA Agent: Name: TBD Email: TBD@eventhound.com Address: TBD, California, USA Phone: TBD
Tip: After publishing this page, register your DMCA Agent at the U.S. Copyright Office online directory and keep the listing current.
2) Counter-notice
If your content was removed due to a DMCA notice and you believe it was a mistake or misidentification, you may send a counter-notice containing:
Your physical or electronic signature.
Identification of the material removed and the location where it appeared before removal.
A statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
Your name, address, and phone number, and a statement that you consent to the jurisdiction of the federal district court for your address (or Los Angeles County, CA if outside the U.S.), and that you will accept service of process from the person who provided the original notice or their agent.
We may restore the content unless the original complainant files a court action within 10–14 business days, as permitted by law.
3) Repeat infringers
In appropriate circumstances, we terminate accounts of users who are repeat infringers.
EventHound — Refund & Cancellation Policy
Payments via Stripe
Charges you authorize are processed by Stripe. Receipts and billing descriptors may reference EventHound or Stripe.
What you’re buying
Promoted placements / credits / fees for distributing your posts and business listings on EventHound.
Unless expressly stated, purchases are for placement, not for attendance, sales, or other outcomes.
Refunds
We aim to be fair and transparent.
Eligible for refund (examples):
Duplicate charge caused by our systems.
Unauthorized charge due to platform error (after account security review).
A paid placement that did not run due to a verified EventHound technical failure.
Not eligible (examples):
Change of mind after a placement began running.
Poor turnout or results (we don’t guarantee outcomes).
Violations of the Terms/Guidelines that led to removal or limitation of a promotion.
Expired/used credits or promotional bonuses.
Inaccurate third-party business information not caused by an EventHound technical error.
How to request: Contact Contact@EventHound.com within 14 days of the charge with your account email, transaction ID, and a brief description. We generally review within 7–10 business days and, if approved, issue refunds to the original payment method.
Cancellations
One-time placements. You can cancel before the placement starts; we’ll credit or refund any unused portion as stated on the checkout screen.
Subscriptions (if offered). You may cancel at any time; cancellation takes effect at the end of your current billing period. We don’t prorate partial periods unless stated otherwise.
Chargebacks
If you initiate a chargeback, we may suspend the related account and content pending resolution. We reserve the right to contest chargebacks we believe are improper.
Changes
We may update this policy from time to time; material changes will be communicated in-app and/or by email.