What is EventHound? A feed of food, drink, activities, and events around you—updated in real time by businesses and the community.
Who can use EventHound? Users in the United States aged 13+.
Do I need an account? Browsing is free; create an account to save, follow, and get alerts.
How do I create an account? Sign up with email or Google/Apple, then verify your email.
How do I update my profile or username? Profile → Edit Profile.
How do I change my location? Tap the location pin; choose “Use my device location” or enter a city/ZIP.
Why do you ask for location permission? To show nearby posts and time-sensitive deals. You can turn it off anytime in device settings.
Finding things to do
How do I filter the feed? Use filters for category (Food/Drink/Activity/Event), date/time (“Now,” “Tonight,” “This weekend”), distance, price, and “Deals only.”
Can I search by keywords? Yes—search titles, descriptions, and business names.
What does “Live” mean? It’s happening right now within your selected radius.
How accurate are times and availability? We require posters to include dates/times; always check the business link for last-minute changes.
Why do I see posts slightly outside my area? We may expand the radius if results are sparse—adjust it in Filters.
Why am I seeing these recommendations? Your feed blends proximity, freshness, popularity, and your follows/saves.
Saving, planning & reminders
How do I save something? Tap the bookmark; find it later under Saved.
Can I get reminders? Tap the bell on a post to get a push/email reminder before it starts.
Can I add events to my calendar? Yes—use “Add to Calendar” (Google, Apple, Outlook supported).
Can I share a post? Use the share button to send via text, social, or copy link.
Interacting & social
Can I follow businesses or places? Yes—tap Follow to get updates and new promotions.
Can members post? Members can submit community happenings that fit our categories; see Community Guidelines for what’s allowed.
How do I comment or leave a shout-out? Open a post → Comment. Keep it respectful (see Guidelines).
What are points/levels/badges? You may earn points for helpful activity (e.g., quality posts, confirmations). Levels unlock perks or profile flair.
Why was my comment hidden? Likely for guideline violations (harassment, spam, profanity). You’ll receive a notice.
Trust, safety & reporting
How do I report a post or comment? Tap ••• → Report and choose a reason (e.g., spam, unsafe, misleading, expired).
How do appeals work? If your content was moderated, use the link in the notice or the Content Reporting & Appeals page to request a review.
Can I block users? Yes—Profile → ••• → Block.
What if a deal is inaccurate or expired? Report it; we’ll notify the poster and update/remove it.
Is EventHound the organizer? Usually no—we surface listings. Contact the business for venue-specific questions.
Payments, bookings & fees
Is EventHound free to use? Browsing and saving are free. Optional member upgrades may be available for extra features.
Do I pay through EventHound? Some posts link to third-party checkout/RSVP; their terms and refunds apply.
Do you take commissions? Some listings may be sponsored or use cost-per-click; these are labeled as “Sponsored.”
How are prices and taxes handled? Final pricing is set by the business at checkout.
How do refunds or cancellations work? Contact the business or ticketing site shown on the post.
Business & claiming (for owners who happen to be members)
I’m the owner—how do I claim my business? Open your business page → “Claim this business,” then verify.
Can I post promotions as a business? Yes—see Business Posting & Advertising Policy for accuracy rules, prohibited promos, disclosures, and deal expirations.
How do sponsored posts work? Eligible businesses can promote posts; sponsored content is clearly labeled.
Notifications & emails
How do I control notifications? Settings → Notifications; choose push, email, both, or off.
Why did I get an email from EventHound? Account, saved-item reminders, or digests. You can adjust or unsubscribe in Settings.
Privacy & data
What data do you collect? Account info, activity, device/location (if enabled). See our Privacy Policy.
Do you use cookies? Yes—for sign-in, preferences, analytics, and location features. See Cookie details.
How do I download or delete my data? Settings → Privacy → Request data export / Delete account.
How does personalization work? Automated ranking considers your follows, saves, clicks, time, and distance—no credit or legal decisions.
Can I use the app without sharing location? Yes, but some features (e.g., “Live near me”) may be limited.
Technical help
The app shows the wrong city/time. Check device location permissions and time zone; refresh location inside the app.
Content won’t load. Pull to refresh; if it persists, check your connection or try updating to the latest version.
I see duplicates or spam. Report them from the ••• menu so we can merge or remove.
Interacting & social