EVENTHOUND

Business Help Center

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Getting Started

Create your business account and begin publishing promotions.

Managing Your Business

Update your public business information, settings, and location.

Promotions & Community

Publish promotions, manage comments, and share Community Updates.

Analytics

Understand how your business and promotions are performing.

Billing & Plans

Compare plans, manage payment details, and review invoices.

Account, Notifications & Support

Manage account preferences and get help when you need it.

Still need help?

Contact the EventHound team and we'll be happy to help.

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Business Help Center

Popular Questions

Browse by Topic

Getting Started

What is an EventHound Business Account?+

Who can create a Business Account?+

How do I create a Business Account?+

Do I need a subscription to publish promotions?+

How do I claim a post about my business?+

What happens when I claim a member-created post?+

Managing Your Business

How do I update my business information?+

What information is visible on my business profile?+

What do the different business models mean?+

How do I change my business model?+

Can I add my business hours?+

Can I add my website and social media links?+

What are categories and tags?+

How do I hide my business on EventHound?+

How do I make my business visible again?+

Promotions & Community

What can I promote on EventHound?+

How do I create a promotion?+

Can I post an event or promotion before it happens?+

How does AI Flyer Upload work?+

What should I know about AI-generated content?+

Can I edit or delete a promotion?+

What promotion statuses will I see?+

What happens after my promotion ends?+

Can I create recurring promotions?+

Why isn't my promotion visible?+

Can I view promotions in a calendar or list?+

Can customers comment on my promotions?+

How do I disable comments?+

What are Community Updates?+

Who can see my Community Updates?+

Can customers interact with my Community Updates?+

How long do Community Updates stay visible?+

Can I edit or delete a Community Update?+

What's the difference between a promotion and a Community Update?+

Analytics

What can I learn from Analytics?+

What metrics are available?+

Do analytics differ by plan?+

How often are analytics updated?+

Why don't I see any analytics yet?+

Can I view analytics for promotions that have ended?+

Why are my analytics lower than expected?+

Billing & Plans

What plans are available?+

How do I compare plans?+

How do I change my subscription plan?+

When does my new plan begin?+

Can I upgrade or downgrade my plan?+

What happens if I switch to Multi-Location?+

What happens if my payment fails?+

How do I update my payment method?+

Where can I view my invoices?+

Can I download my invoices?+

Can I cancel my subscription?+

What happens to my promotions if I cancel my subscription?+

How do I reactivate my subscription?+

Account, Notifications & Support

How do I update my account contact information?+

What does "Use profile details for posts" mean?+

What notifications will I receive?+

What's the difference between in-app, email, and text notifications?+

Can I manage my notification preferences?+

Why did I receive an AI Flyer notification?+

Why did I receive a billing notification?+

How do I change my password?+

I forgot my password. What should I do?+

How do I delete my Business Account?+

Why can't I publish a promotion?+

How do I contact EventHound Support?+

Still need help?