EVENTHOUND

Business Help Center

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Getting Started

Create your Business Account and begin using EventHound.

Managing Your Business

Update public Business information, settings, and visibility.

Promotions & Community

Publish Promotions, manage comments, and share Community Updates.

Analytics & Spotlights

Understand performance and subscriber visibility features.

Billing & Plans

Manage subscriptions, payment details, and billing records.

Account, Notifications & Support

Manage Account preferences and get help.

Still need help?

Email contact@eventhound.com and the EventHound team will be happy to help.

Contact Support

Business Help Center

Popular Questions

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Getting Started

What is an EventHound Business Account?+

Who can create a Business Account?+

How do I create a Business Account?+

Do I need a subscription to publish Promotions?+

How do I claim a Member-created Promotion?+

What happens after I claim it?+

How do I know if my Business is verified?+

Managing Your Business

How do I update my Business information?+

What information is visible on my Business Profile?+

What do the different Business models mean?+

How do I change my Business model?+

Can I add Business hours, a website, social links, a logo, or photos?+

What are categories and tags?+

How do I hide my Business?+

How do I make my Business visible again?+

Promotions & Community

What can I promote?+

How do I create a Promotion?+

Can I post before it happens?+

How does AI Flyer Upload work?+

Can I edit or delete a Promotion?+

What Promotion statuses will I see?+

Can I create recurring Promotions?+

Why is my Promotion not visible?+

Can customers comment?+

What are Community Updates?+

Who can see Community Updates?+

Can people interact with them?+

How long do Community Updates stay visible?+

Can I edit or delete a Community Update?+

Analytics & Spotlights

What analytics are available?+

How often are analytics updated?+

What are Spotlights?+

How are Spotlights selected?+

Why was my Promotion not selected?+

How can I improve my opportunities?+

Billing & Plans

What plans are available?+

When will I be billed?+

How do I update my payment method?+

Can I change my plan?+

What happens if payment fails?+

How do I cancel?+

What happens after cancellation?+

Can I reactivate later?+

Who do I contact about billing?+

Account, Notifications & Support

How do I change my email or password?+

How do I manage notification preferences?+

How do I deactivate or reactivate my Business Profile?+

How do I delete my Business Account?+

Why can I not publish a Promotion?+

How do I contact EventHound Support?+

Still need help?